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Understanding the PJ’s Coffee Franchise Disclosure Document (FDD)

By: PJ's Coffee

Category:Franchise Opportunities

PJ's Coffee product shot with iced coffee, hot coffee, coffee beans, muffin, and frothed milk

If you’re considering joining the PJ’s Coffee family as a franchisee, you’ve likely come across the term “Franchise Disclosure Document” (FDD). This document is crucial as it provides essential information about any franchise opportunity, helping you make a well-informed decision about your future business venture. Here’s everything you need to know about the FDD and how to evaluate.

What is the Purpose of the FDD?

Before franchisors award a new franchisee, they are required to send that individual a Franchise Disclosure Document — a legal document regulated by the Federal Trade Commission — at least 14 days in advance. The document acts as a comprehensive guide for potential franchisees and provides information about the franchisor, the franchise system, the costs and more.

The FDD must be updated annually to reflect the previous year’s data and offer transparency, ensuring that candidates have access to key details about the franchise system before making a commitment.

How to Evaluate an FDD

As a franchisee, you’re making a significant financial investment in your business. The FDD helps you understand where your investment goes, from initial franchise fees to ongoing royalties and other expenditures. While it’s your business and your financial commitment, PJ’s Coffee stands by you with comprehensive support and guidance every step of the way.

Some of the most frequently reviewed items by franchisees include:

  • Item 1 - The Franchisor, Parents, Predecessors and Affiliates: A general overview of the franchise opportunity’s background is provided. For PJ’s Coffee, this section explains our experience in the coffee industry along with Item 2 - Business Experience, which details key members within our management team and their expertise.
  • Item 7 - Estimated Initial Investment: Types and amount of expenditures that may be incurred in the initial stage of operating a franchised business – from construction to the opening of the business and other necessary operational items – can be found in this section. A clear breakdown of the costs involved in starting your franchise ensures transparency regarding financial expectations from the beginning.
  • Item 9 - Franchise Obligations: This portion often references agreements and/or relevant contracts and gives potential franchisees an overview of their principal obligations in operating a franchise unit should they agree to sign on.
  • Item 19 - Financial Performance Representations: Candidates are given an idea of the actual or potential sales, income, and gross or net profits they can achieve if they enter the franchise system. Given that the data provided is based on existing franchisees’ financial performance, this section is crucial to evaluate for your potential return on investment.

Our FDD also covers intellectual property rights, ensuring that you understand how to use our brand, trademarks, and proprietary systems. Learning from our experience means benefiting from our proven business model and avoiding common pitfalls.

The FDD is a critical opportunity for prospects to see how a business views its relationship with existing franchisees. With PJ’s Coffee, we break down the support and resources we provide, as well as your responsibilities as a franchise owner. This clarity is crucial for establishing a mutually beneficial partnership built on trust and collaboration.

PJ’s Franchise Discovery Process

At PJ’s Coffee, our Franchise Discovery Process is designed to guide you through every step of understanding and evaluating the franchise model. Your franchise executive will not only aid you in thoroughly understanding the FDD but will also take you through a series of agenda-specific calls on real estate, training, marketing, operations and more. Sharing the FDD is not just a legal requirement — it’s a fundamental aspect of our commitment to transparency and partnership. PJ’s Coffee believes in empowering franchisees with the knowledge they need to succeed – both in the short- and long-term.

We encourage open communication and provide ample opportunities for you to ask questions and clarify any aspects of the document. Our goal is to ensure that you feel confident and informed as you consider joining our franchise family.

We invite you to explore our FDD, ask questions and discover how PJ’s Coffee can be the ideal partner for your entrepreneurial journey and a roadmap to success today.

  • $1,042,644*

    Average Unit
    Volume (AUV)

  • 19.8%

    4-year Same-Store

    Sales Increase

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Learn More About Our Available Markets

Want to bring the PJ’s community to your community?
We have opportunities around the country.

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Investment Tiers
  • Traditional Model

    A larger scaled PJ's with a full service menu offering located within a strip mall or free-standing building likely featuring a drive-thru.

    • Size: 650sqft - 2,000sqft
    • Initial Franchise Fee: $35K
    • Initial Investment: $459,000- $1,152,000
  • Non-Traditional Model

    A smaller scaled PJ's possibly with a limited menu offering located within another business - College/University Campuses, Healthcare Facilities, Hotels, Government Facilities, Military Bases, Airports, Shopping Malls, Etc.

    • Size: 250sqft - 1,000sqft
    • Initial Franchise Fee: $25K
    • Initial Investment: $228,000 - $511,000
  • Multi-Unit Option Agreements

    PJ's offers opportunities to enter into a Multi-Unit Option Agreement to develop multiple PJ's over a specified development schedule in a designated market. The initial franchise fee for the first PJ’s location is $35,000. Subsequent PJ’s Units receive a reduced franchise fee. The fee for each PJ’s Unit numbered two or greater is $10,000.

  • Master Franchise Agreements

    PJ's offers opportunities to International Franchisees to enter into a Master Franchise Agreement to develop multiple PJ's over a specified development schedule in a designated country or countries.

    • Initial Master Franchise Fee: $250k minimum (Varies depending on size of country or countries)
    • Total Investment: Varies depending on the number of PJ's developed
A Few More...
  • PJs has provided me with the flexibility to prioritize my day-to-day responsibilities. While demanding, the work/life balance I have been able to obtain while owning my locations is invaluable. PJ’s is a family-oriented brand and that is evident every day - we have great working, as well as personal, relationships with many folks at corporate. It truly is a family centered culture that I am excited to grow with! - Andrew Jones
  • We loved the products and the business model, and it all worked out so well. The ability to work with them is what sets them apart. They are very reasonable people and it’s a solid company. When we went to meet the team, everyone was super kind, and it was very apparent that they provide a ton of support to their franchisees. It’s important to feel like you can always reach out to somebody when needed. - Angela Harmon
  • I think if someone is looking for a franchise opportunity they should find something that fits their lifestyle. If you're a morning person, a coffee business might be good for you. I'm a morning person so waking up at 4 A.M. is fine, the whole 'wake up and smell the coffee' thing - that's me. - Anthony Satterlee
  • I decided to look into coffee and probably spent about 3 years doing the investigation. I decided on PJ's because the quality of the product is just head and shoulders above everybody else. - Tom Lewis
  • It's easy to be successful. You can become part of your community in a way you can't otherwise in a lot of other businesses. I would highly recommend it. - Polly Fisher
  • The best part of being a franchisee is the freedom. It gives you the opportunity to provide for your family, but also be a part of your family. It gives you time to play with your children or take a vacation, but still have a fantastic business. - Kelly Songy
  • I decided owning a PJ's Coffee shop was the way to go. From start to finish, corporate was there for me when I selected a location, ordered equipment and furniture. - Mateusz Dabrowski
  • I fell in love with PJs Coffee and the brand, years before I ever owned a location and now I own two! I wanted a business that, with the right staff, would be able to operate successfully without me having to be there all day every day. PJs coffee gives you that flexibility and freedom. I also love the family atmosphere that corporate provides and the camaraderie between franchisees is wonderful! You are in business for yourself, but not by yourself, and that is a great sense of comfort and security. I love this business!

    - Roxanne DeNicola
Featured Blogs
  • Boosting Returns and Elevating Metrics: How Franchisees Can Take Advantage of PJ’s Support Systems View Blog
  • PJ’s Coffee Franchise FAQ: What You Need to Know View Blog
  • PJ’s Coffee Continues Expansion, Brews Up Three More Locations View Blog
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